Four Wheel Truck Repair Ltd. respects your privacy. This policy explains what information we collect and how we use it.
This website
- No cookies. The site doesn’t set any cookies.
- No analytics or tracking. We don’t use Google Analytics, advertising pixels or any other tracking.
- No forms. The site doesn’t collect information through forms. If you contact us, it’s by phone or by your own email.
- No third-party content. Fonts and images come from our own server. Maps and social media are plain links, so nothing from Google or Facebook loads unless you click through to their sites, where their own privacy policies apply.
- Server logs. Like any website, the web server keeps standard technical logs (IP address, date and time, page requested, browser type) for security and to keep the site running. We don’t use them to identify or profile visitors.
When you contact us or bring in your truck
To book and carry out work, we collect:
- Contact details: your name, phone number, email and mailing address.
- Vehicle details: make, model, year, VIN and service history.
We use this to schedule and perform repairs and maintenance, keep you updated, invoice you, and answer your questions. We may also need it to meet legal requirements.
We don’t sell or rent your information. We only share it when we need to: with suppliers or service providers who help us do the work (for example, parts suppliers or payment processing), or when the law requires it.
Keeping it safe
We take reasonable steps to protect your information from loss, misuse and unauthorised access, and we keep it only as long as we need it for the purposes above or as the law requires.
Your rights
Under British Columbia’s Personal Information Protection Act (PIPA) you can ask to see the personal information we hold about you, ask us to correct it, and ask how it has been used. Contact us and we’ll help.
Contact
Four Wheel Truck Repair Ltd.
640 Pine Street, Nanaimo, BC V9R 2C8
(250) 591-6642 · [email protected]
If we change this policy, we’ll post the new version here.